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Terms and Conditions

Terms and Conditions of Service 

  1. Marketing Agreement

This agreement is a marketing contract between Xntrova.com (“Xntrova.com,” “We,” or “Our”) and the client who has signed the Order form (“Client,” “You,” or “Your”). The terms “Parties” and “Party” refer to the parties mentioned above in their respective capacities.

Recitals:

The Parties have entered into this Agreement based on the following facts, intentions, and understandings:

  • Xntrova.com offers consulting and marketing services, such as branding, website development, SEO, paid search, paid social, email marketing, social media marketing, SMS, and other services for business owners;
  • Client desires to engage Xntrova.com’s services, and Xntrova.comX desires to provide such services as mutually agreed upon by the Parties;
  • The Marketing Agreement, including all its schedules, modifications, and amendments (collectively known as the “Agreement”), sets out the consulting and marketing services being purchased by the Client, the costs for such services, and any other relevant details.
  1. Scope of Services

Xntrova.comXX  agrees to provide digital marketing services, including but not limited to, social media management, search engine optimization (SEO), pay-per-click advertising (PPC), content creation, and email marketing, as agreed upon in the proposal or any subsequent agreements.

  1. Client Obligations

The Client agrees to provide all necessary information, access, and materials required by the Agency for the performance of the services. Failure to provide such information in a timely manner may impact the delivery and effectiveness of the services.

  1. Fees and Payments

4.1 You agree to pay the fees specified in the proposal or agreement. Payment terms, including due dates and acceptable payment methods, will be outlined in the invoice.

4.2 In the event of late payment, the Agency reserves the right to suspend or terminate services until outstanding payments are settled. Late payments may also incur interest charges as specified in the agreement.

  1. Term and Termination

5.1 The term of this agreement shall commence on the effective date and continue until the completion of the agreed-upon services unless terminated earlier by either party.

5.2 Either party may terminate this agreement with written notice if the other party breaches any material provision of these Terms and fails to remedy the breach within a reasonable period.

  1. Confidentiality

Both parties agree to keep confidential information obtained during the course of the engagement. This obligation shall survive the termination of this agreement.

  1. Copyrights & Trademarks

The Client confirms that any text, graphics, videos, photos, designs, trademarks, or other artwork provided to Xntrova.com for use in web pages, social media, or any other purpose belongs to the Client or that the Client has obtained permission from the rightful owner to use such elements (referred to as “Client Identification Materials”). The Client agrees to protect Xntrova.com from any claim or lawsuit arising from the use of such Client Identification Materials given by the Client. Xntrova.com agrees not to publicly use or disclose any Client Identification Materials unless they have been approved by the Client. The Client’s approval should not be unreasonably withheld, delayed, or denied for the Services mentioned in the Order. Xntrova.com will return the Client Identification Materials to the Client at the end of the Agreement.

  1. Intellectual Property

The Client acknowledges that any creative materials, designs, strategies, or other intellectual property developed by the Agency in the course of providing services shall remain the property of Xntrova.com, unless otherwise specified in writing.

  1. Consequential Damages

Xntrova.com will not be held liable for any loss of profits or revenue, loss of use or opportunity, loss of goodwill, cost of substitute facilities, goods or services, cost of capital, or for any special, consequential, indirect, punitive, or exemplary damages.”

  1. Limitation of Liability

The Agency’s liability for any damages arising out of or related to the services provided shall be limited to the fees paid by the Client for the specific services giving rise to the claim.

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in India.

  1. Miscellaneous

10.1 These Terms constitute the entire agreement between the parties and supersede all prior negotiations, understandings, and agreements.

10.2 Amendments to these Terms must be in writing and signed by both parties.

This agreement is the final and complete agreement between the parties involved. It cannot be contradicted by any evidence of prior, contemporaneous or subsequent oral agreements between the parties. There are no unwritten oral agreements between the parties except as stated in this agreement. The parties have not made any other representations that are not stated in this agreement. They have also not relied on any other representation not stated in this agreement in deciding whether to enter into this agreement.

By engaging in our services, the Client acknowledges that they have read, understood, and agree to be bound by these Terms and Conditions.

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